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MINERAL MIDRANGE CUSTOMER SUPPORT TEAM

20 years of experience in implementing analytical systems

Our company boasts over 30 consultants specialized in business analytics, more than 100 business analytics system implementations, and over a thousand satisfied users.

We focus on a constantly trained team of experienced consultants passionate about creating modern and efficient solutions. Our services are utilized by companies in the financial sector, energy groups, manufacturing , retail and distribution, and pharmaceutical industry.

Our teams include:

  • Customer Support Team (helpdesk, maintenance services)
  • Data Integration Team (ETL, data quality, replication)
  • Business Analytics Team (reporting, dashboards, KPIs)
  • Financial Analytics Team (planning, budgeting, financial consolidation)
  • Advanced Analytics Team (data science, predictive analytics, OR)
  • IBM Technology Training Center

We offer:

  • Complete, scalable solutions
  • Analytics services for the largest companies
  • Future system development with new functionalities and IBM technologies
  • Business expertise
  • Knowledge transfer

The Customer Support Team at MINERAL MIDRANGE plays a key role in ensuring high-quality service and support for clients using our solutions, particularly in the area of integrated reporting, planning, and budgeting (xP&A).

Support Services:

  • MINERAL MIDRANGE S.A. Help Desk
  • Maintenance and development of systems tailored to client needs
  • Post-implementation system support
  • Application error correction
  • Expert assistance in the technical problem-solving process
  • Preparation of a reference model and development of best practices
  • Providing the latest market versions, releases, or updates
  • Providing patches and searching for technical information

Expert in Business Analytics

 

"The next level of competitiveness and a breakthrough in productivity will be achieved by companies that provide their employees with broad access to business data, vision, strategy, and support for planning processes within the enterprise."

 

Tomasz M. Lewicki, CEO

Zrzut ekranu 2024-07-08 140047